What Personal Information About Customers Does HelpMySEO.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at HelpMySEO.com. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online services, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses HelpMySEO.com or advertisements and other content served by or on behalf of HelpMySEO.com on other Web sites. Click here to see examples of the information we receive.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from HelpMySEO.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., HelpMySEO.com Associates with content served by HelpMySEO.com and Web sites using Checkout by HelpMySEO.com payment service), and storage of items in your Shopping Cart between visits.
Does HelpMySEO.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries HelpMySEO.com, controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of HelpMySEO.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.
Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that HelpMySEO.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of HelpMySEO.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of HelpMySEO.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not store or reveal any of your payment details when confirming an order nor does anyone within our organisation have access to your payment details.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.
Which Information Can I Access?
HelpMySEO.com gives you access to a broad range of information about your account and your interactions with HelpMySEO.com for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such HelpMySEO.com features.
If you do not want to receive e-mail or other mail from us, you can always opt out from our mailing list. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of HelpMySEO.com, and it is your responsibility to review them for changes.)
Are Children Allowed to Use HelpMySEO.com?
HelpMySEO.com does not sell products for purchase by children. If you are under 18, you may use HelpMySEO.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit HelpMySEO.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the UK. If you have any concern about privacy at HelpMySEO.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.